Contact Tricel Water UK
Get in touch with our technical sales team for GRP water tank enquiries, specification support, project quotations and site surveys. We work directly with consulting engineers, M&E contractors, specifiers, facilities managers and building owners across the UK.
Contact Summary
How to contact Tricel Water UK
Head office
Winterstoke Road, Weston-super-Mare
BS24 9AN, United Kingdom
Scotland
Riverside Road, Kirkfieldbank
Lanark, ML11 9JS
South East branch
Unit 10, Tait Road
Croydon, Surrey, CR0 2DP
Company type
GRP Water Tank Manufacturer
UK manufacturer — 2 production sites
How We Can Help
Ways to Contact Tricel Water UK
The technical sales team handles all enquiries — from initial sizing questions and specification support through to quotation requests and site surveys.
Call Technical Sales
Speak directly with a technical sales specialist. Suitable for immediate enquiries, quick sizing questions and project discussions.
Mon-Thu 8.30am – 5.00pm & Fri 8.30am – 4.00pm
Email the Sales Team
Send project details, drawings, specifications or general enquiries. All emails are responded to on the next working day.
Mon-Thu 8.30am – 5.00pm & Fri 8.30am – 4.00pm
Submit an Enquiry Form
Use the project enquiry form below for structured submissions. Include capacity, location, access constraints and drawings for a faster response.
Mon-Thu 8.30am – 5.00pm & Fri 8.30am – 4.00pm
Request a Site Survey
Free site surveys available subject to location. Confirms access route, plant room dimensions, base condition and tank type suitability before specification is committed.
Mon-Thu 8.30am – 5.00pm & Fri 8.30am – 4.00pm
Project Enquiry
Submit a Project Enquiry or Request a Quote
Provide as much project detail as possible. Drawings, layouts, existing tank details and access route information help identify constraints early and produce a more accurate quotation first time.
What to include in your enquiry
The more detail you provide, the more accurate the initial quotation. For complex access or compliance requirements, drawings are particularly helpful at the early stage.
Required storage capacity in litres
Project location and postcode
Tank location: internal plant room or external
Available footprint (L × W) and headroom
Access route constraints — doorways, corridors, lifts
Potable, non-potable or fire protection duty
Insulation requirement
Preferred tank type if known (EFB / IFB / TIF / one-piece)
WRAS, LPCB or other approval requirements
Plant room drawings or existing tank details
Required programme or delivery timescale
Free site surveys are available subject to location. If you are unsure about access constraints, base condition or tank type suitability, a site survey before specification can save design revision time later.
For fire sprinkler tank enquiries, also include: the applicable standard (BS EN 12845 / BS 9251 / NFPA), hazard classification, required storage volume from hydraulic calculations, and insurer name and requirements.
Our Locations
Tricel Water UK — Manufacturing Sites and Branch Offices
Tricel Water UK operates from two UK manufacturing facilities and a South East branch office. Both manufacturing sites produce GRP tanks for UK domestic and export markets.
Manufacturing Site — Head Office
Tricel (Weston) Ltd.
Winterstoke Road, Weston-super-Mare,
Somerset, BS24 9AN
Formerly Dewey Waters, Est. 1956
Manufacturing Site — Scotland
Tricel (Lanark) Ltd.
Riverside Road, Kirkfieldbank,
Lanark, South Lanarkshire,ML11 9JS
Formerly Nicholson Plastics, Est. 1968
Branch Office — South East England
Tricel (Croydon) Ltd.
Unit 10, Tait Road, Croydon,
Surrey, CR0 2DP
Sales & Technical Support, London & SE
Opening Hours
When to Contact Us
The technical sales team is available during the hours below. Enquiries submitted outside office hours by email or online form will be responded to on the next working day.
Opening Hours
Monday
8.30am – 5.00pm
Tuesday
8.30am – 5.00pm
Wednesday
8.30am – 5.00pm
Thursday
8.30am – 5.00pm
Friday
8.30am – 4.00pm
Saturday
Closed
Sunday
Closed
Water Tank Size Calculator
For time-critical projects with imminent delivery or specification deadlines, call the technical sales team directly during office hours. Provide your project details, required capacity and access constraints at the start of the call to speed the review.
Outside office hours
Email enquiries and online form submissions received outside office hours will be picked up and responded to on the next working day. Including drawings, layouts and relevant project details in your initial contact avoids additional back-and-forth.
Site survey lead time
Free site surveys are offered subject to location and team availability. Where a survey is beneficial, raise this in your initial enquiry so it can be scheduled alongside the quotation process.
What We Handle
Types of Enquiry We Handle
The technical sales team covers all enquiry types — from early-stage sizing questions through to formal quotation and specification support. There is no separate number for technical queries.
Commercial Enquiries
Quotations & Pricing
Request formal quotations for standard stock sizes, bespoke configurations, project-specific sectional tanks or fire sprinkler tanks. Include capacity, tank type, location and drawings for the most accurate response.
Technical Enquiries
Specification & Design Support
Technical questions on tank types, clearance requirements, access constraints, compliance standards, insulation, base tolerances, WRAS and LPCB approvals. No charge for specification support to registered specifiers and engineers.
Aftercare & Support
Existing Installations & Aftercare
Queries about existing Tricel tanks, replacement parts, inspection access, maintenance documentation, WRAS or LPCB certification records, and aftercare services for installed tanks.
FAQs
Contact & Enquiry FAQs
Answers to common questions about getting in touch, what to include and what to expect when contacting Tricel Water UK.
How do I contact Tricel Water UK?
Call the technical sales team on +44 (0)1934 421 499 or email websales@tricelwater.co.uk. The team is available Monday to Thursday, 8.30am to 5.00pm, and Friday 8.30am to 4.00pm. For project-specific enquiries, provide your required capacity, project location, tank type and any access or compliance requirements to receive a faster, more accurate response.
Where is Tricel Water UK based?
Tricel Water UK operates two UK manufacturing sites: Tricel (Weston) Ltd. at Winterstoke Road, Weston-super-Mare, Somerset, BS24 9AN (formerly Dewey Waters, established 1956), and Tricel (Lanark) Limited at Riverside Road, Kirkfieldbank, Lanark, ML11 9JS (formerly Nicholson Plastics, established 1968). A branch office covering London and South East England operates at Unit 10, Tait Road, Croydon, Surrey, CR0 2DP.
What should I include in my tank enquiry?
For a standard cold water tank enquiry: required storage capacity (litres), project location, tank location (internal or external), available footprint and headroom, access route constraints, intended use (potable or non-potable), preferred tank type if known, insulation requirement, and any WRAS or other compliance requirements. Plant room drawings or layouts are particularly helpful where access is restricted. For fire sprinkler tank enquiries, also include the applicable standard, hazard classification, required storage volume from hydraulic calculations, and insurer details.
What are Tricel Water UK's opening hours?
The technical sales team is available Monday to Thursday, 8.30am to 5.00pm, and Friday 8.30am to 4.00pm. The office is closed on Saturdays, Sundays and UK bank holidays. Enquiries submitted by email or online form outside office hours will be responded to on the next working day.
Can Tricel Water UK provide specification support for engineers and consultants?
Yes. Tricel’s technical sales team provides specification support for consulting engineers, M&E contractors, architects and specifiers at no charge. This covers tank sizing guidance, configuration advice, clearance requirements, compliance references (WRAS, Regulation 4, LPCB, BS EN 13280), product documentation and certification where required. Call or email with your project details to begin the process.
Products & Resources
What Tricel Water UK Manufactures
GRP cold water storage tanks for commercial, industrial and fire protection applications across the UK.
Products
Tools & Calculators
Knowledge & Support
